Automated Phone Systems for Small Business – NFIB online article
January, 2011 – NFIB, The Voice of Small Business, featured FonGenie’s automated service in this January blog article:
“Like many small businesses, yours may not have a dedicated receptionist to answer calls. An automated phone system could help your staff save time and increase efficiency.”
FonGenie.com
Features: Among typical automated features, such as a Virtual Receptionist and Caller ID, FonGenie also offers analytics tools that track calls (e.g., how many were new callers, how many calls came in after-hours) and make predictions based on those analytics, such as how many calls to expect the next day.
Plans and Pricing: FonGenie offers three plans.
- Bring Your Own Telephone Service is for those who wish to keep their current phone service. It costs $29.99/month and includes 300 minutes.
- Standard requires purchasing a FonGenie appliance. It costs $49.99/month for 2000 minutes.
- Plus also requires the FonGenie appliance. It costs $149.99/month for unlimited minutes.
Why it’s Ideal for Small Businesses: FonGenie presents daily specials customers can hear and interact with when calling. For example, you can include a promotion on your automated recording, and list an extension with more information. FonGenie can then track how effective the special was. Heidi Sul, owner of AquaSpa Day Spa & Nail Salon in East Brunswick, N.J., says this is the best part of FonGenie’s service: “It actually helped us a lot financially, and it can’t be replaced with anything else.”
Thank you NFIB for the mention. Read the whole NFIB .com article online here, and please leave your comments.
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