Updated FonGenie Website — all new look with improved message

Snowballing with the timing of American Express’s Small Business Saturday, we here at FonGenie continue to strive to offer the best possible service for the small business community. We are very happy to announce our updated FonGenie service including new features, functionality—not to mention our improved website.

FonGenie has launched its newly designed website to give business owners a clear message on how retail and small business owners can increase revenue and decrease cost by leveraging technology. We have also added a number of additional testimonials from multiple business owners, who have been able to use FonGenie to increase or optimize their revenue from a simple inbound telephone call. Many thanks to those who have helped us build these success stories and the business owners of MyCollege Storage and AquaSpa for their contribution.

 
The new FonGenie website look and feel
FonGenie has a new look and feel. We’ve received tons of input from our current users and visitors to the site since officially launching the service on June 2010. Due to limited marketing and product management efforts (we are a small start-up), certain visitors to FonGenie.com had an impression that FonGenie was nothing more than an automated attendant system. Simply put, we have not done a great job of explaining how FonGenie can be used to help small business owners.

It is important to show visitors that FonGenie can greet callers, automate calls, answer their questions and route calls to a person’s telephone or location; but when optimally configured and used it becomes a powerful productivity tool and an enhancement to everyday sales and marketing efforts. FonGenie gives the business owner the power to know who their callers are, where they are from, when and how often they call, and what they want all in real time. The real-time Live Caller ID with CRM (Customer Relationship Management) displays this information to them before the caller even rings their phone.

 
FonGenie enters limited/private market trial with the FonGenie appliance
Our new website also introduces a new feature that has just entered a limited Market Trial. This is a hardware appliance that will connect the FonGenie service with a standard telephone.

Our FonGenie appliance gives the business a stand-alone phone system that allows you to save money by eliminating your business telephone service (also can be used to enhance a current landline service). The appliance is plug-and-play simple to a broadband internet connection that includes 2 lines; one of which is an “always on” telephone from which you can make cost saving outbound telephone calls and which also works with fax machines and credit card terminals.

More information about participating on this marketing trial can be found by going to our Pricing and Plans page and clicking the FonGenie appliance link.

 
The FonGenie demo and sandbox application
A brand-new feature we added to the FonGenie website that will be of interest to new visitors is the FonGenie sandbox. This new feature, found by clicking the “Demo & Trial” button, allows visitors to actually interact with the FonGenie greeting and menus. They will be able to write their own greetings, make new menus, and immediately hear what callers would hear. As users play with this new feature they can even call in as their customers would do to their business to bring it all into a useful perspective.

We still offer the sales calculator in our “Demo & Trial” section so visitors are able to get an idea how their business sales would improve by actively using the FonGenie service.

Join FonGenie in supporting all the various retail and small businesses, whether a local restaurant, bike shop crafts store or spa, during “Small Business Saturday” and onward. And if you own a retail or small business, look to FonGenie to help you increase your revenue, decrease your costs all while improving your customer satisfaction.

 
Remember, with FonGenie it’s not just about saving you money, but about you making money.

Contact a FonGenie representative if you have any questions about the FonGenie service or how it can improve your small business success.