What is Text-to-Speech and why would I want it? (Hint … improved sales and customer satisfaction)

Essentially, text-to-speech is the ability to type something from your keyboard (from a computer or other input device) and have it read audibly.

Text-to-Speech (TTS) technology has come a long way in the last couple years. We all remember the chunky, monotone “computer voice” of older answering services, some of which are still in use today. Unfortunately, these early voices left a lingering distaste to some people whenever they hear of a business that promotes TTS as a feature of their service.

With the newer TTS technologies the “Pros” definitely outweigh the “Cons” especially in business services and applications. FonGenie applies state-of-the-art TTS to make it easier for the small business owner to communicate and maintain, while giving the caller a pleasant clear voice they can understand.

Listen to a sample of FonGenie’s flexible text-to-speech business greeting.

• Example: FonGenie greeting with male voice
• Example: Blog_example2_Female

FonGenie, using its advanced TTS technology, provides a small business:

• A clear, understandable voice for the business’ calling customers
• A means to change messages immediately without having to take the time to personally record it
• A consistent sounding voice throughout a customer’s call flow
• A means to integrate message updates with other Web 2.0 applications like Twitter and text messaging (SMS)
• A direct means to sell or improve sales without annoying your callers

Often the users of regular auto attendant services (hosted PBX) set up the messages for their callers and then never want to deal with them again. This is usually because it often requires “recording” new messages. FonGenie makes it simple and fun to change what your callers hear based on what you want them to know and how you want them to contact you.

What makes FonGenie unique is that these easy to fine-tune menus allow the business to make “specials” and “daily offerings” change from day to day in such a way that your customers know what you have available and will call more often to know what’s new.

With FonGenie’s text-to-speech you will easily manage and update daily, and your sales will improve.

Visit FonGenie (FonGenie.com) and see how it can improve your sales and communicate to your calling customers.