Analyzing telephone calls coming into your business

How are many small business owners are tracking and monitoring the number of calls they are handling on a daily/weekly/monthly basis? Most don’t make use of this powerful information. This is not because it’s useless data but because they don’t have the tools or a way to easily capture understandable information. And if they did, the useful information beyond the raw data would need someone who is religiously and manually witting it down (time of the call, caller id, what is what for, frequency of such caller if that’s even possible capture). But what does it mean to the business owner? How do you decode it?

The FonGenie “Call History” does all this for the business owner then presents the data in such a way that they can clearly see how it affects their business by seeing who is calling and how often. It then gives a clear picture about what information has been the most important to their customers, and whether the sales and specials they make available are being heard.

Check out the “How it Works” section linked from the FonGenie.com website to see what FonGenie can do for you.